Case Study: Autobarn, Bundaberg
The focus of this initiative was on:
Timely implementation of price changes and offers.
Quick roll out of catalogue changes.
Price accuracy and compliance.
Freeing up the staff in-store so they could spend time understanding customer needs and finding the right solution for them.
Optimising other operational tasks, including stock management and on shelf product finding.
Continuing Bundaberg’s mission of being the leaders in innovation.
Case study: LoSurdo’s - Sydney
Only the best is good enough for Robert LoSurdo and his customers; that’s why he had to have Electronic Shelf Labels throughout his premium grocery store, in Northbridge, Sydney.
FutureShelf provided advice and guidance throughout the process, bespoke label template creation, premium technology and fast installation, even against the tightest of timelines!
Read more about how this technology has helped the business and what LoSurdo’s customers thought.
Case study: Telstra - NSW
The Armidale store was modern, forward-thinking - a tech heaven; all except for paper price tickets. Implementing electronic shelf labels completed the store aesthetically, and of course functionally as well.
Outcomes
“Using digital price tags (electronic shelf labels) has helped to standardise pricing across stores, remove anomalies and tidy the data” stated Chris.
“They streamline in-store processes - we’re rolling out pricing more than 10 times faster than before, with a job that could take up to 9 hours, now being completed in 45 minutes, including updating our POS (the labels themselves taking only minutes to update).”
“Improved customer perception was important too……
Case study: Manufacturing - Sydney
Background
An international textile manufacturer looking to automate processes in their Sydney plant, due to growing complexity in production.
Solution
FutureShelf developed a bespoke solution to digitalise the manufacturing processes, by displaying up-to-date job information on each spool, for staff to implement.
With the pilot proving a great success, FutureShelf and the client are now working on stage 2, which involves integrating systems further, for additional automation.
International case study: Ahold Delhaize - Europe
Sustainability, efficiency & innovation were at the forefront of the decision to roll out the electronic shelf label technology behind Future Shelf, to all European supermarkets within the Ahold Delhaize retail group.
“Hanshow (Future Shelfs technology provider) offers best in class in-store applications and know-how, and we have been very pleased with their contribution to the mobile phone scan and pay service ‘YesWeScan’ at Delhaize and with the first wave of installed ESL at Albert Heijn." CEO Ahold Delhaize Europe & Indonesia.
Case study: Iveco - Sydney
Reasons for implementation
Iveco was looking for a dynamic pricing system, that was also easy to manage and looked modern in the dealership.
Client selection criteria
“One of our other branches had installed a different ESL system and unfortunately the package was a little cumbersome in its functionality. Future Shelf (formerly esLabels) were responsive and made the entire process easy, they showed excellent product knowledge and took the time to understand our business.”
CASE STUDY: TREASURY WINE ESTATES - MELBourne
Key outcomes
A task that used to take 2-3 hours, is now completed in minutes!
Ensures the POS and shelf prices are always in sync.
Increased sales due to customers being aware of each and every promotion.
Increased conversions as promotional activity has also increased, due to the ease of price change implementation.
“The biggest benefit of the Future Shelf (formerly esLabels) solution is that it gives us the ability to easily update pricing to ensure it is aligned with the POS. Another significant benefit is the time-saving in not having to maintain the paper labels.”
Case study: BikeBug - Sydney
Australian bicycle retailer partners with Future Shelf (formerly esLabels) to implement an electronic shelf label solution in their Sydney store.
Reasons for implementation:
The business offers globally competitive prices. This requires a nimble pricing strategy in order to frequently adjust and match competitor pricing.
To free staff from price ticket changes. Allowing their expert team more time to advise customers.
Reduce operational costs.
“Future Shelf provided advice and consultation from the word go. They set up the system to meet our specific business requirements, managing the ERP integration, bespoke template design, and assistance with installation in-store.”
International case study: liquor retailer 1919.
The digital shelf label technology behind esLabels has been installed across 1919's network of liquor stores (733 in total across China).
The decision to implement an electronic pricing system was based on:
Head office controlled operations
Omni-channel model - synchronising online and offline prices
Ability to expend quickly whilst ensuring brand consistency
Increased efficiency for staff to find products to fulfil online orders
Ability to have QR codes on each product, providing more information to customers, such as ratings and reviews.
Outcomes
1919 can complete the fulfilment of online order in 19 minutes.
Complete consistency of pricing, product information and promotional activity, across online, and the 733 stores, throughout 31 different Chinese provinces.
1919 has become China’s biggest omni-channel liquor brand and the 3rd biggest liquor platform after Tmall and Jingdong.
International case study: “Lenovo Smart Life” store
“Lenovo Smart Life” in Beijing is the first store in Lenovo’s new retail IT revolution. The futuristic store utilises modern technologies to create an interactive environment, where customers can explore Lenovo’s range of ‘smart’ products. They are encouraged to scan QR codes to gain further information on the product, and share their experiences on their social networks.
“The electronic price tag is a major feature of Lenovo's ‘smart’ stores.” Liu Jun, Executive Vice president and president of Lenovo Group.
Why were electronic shelf labels so vital to the ‘smart’ store strategy?
Synchronised online and offline pricing and promotions – something that was fundamental to the ‘smart’ store model.
Product price and member discount price is displayed on each product, this is directly connected to the marketing database.
case study: THE RAILWAY HOTEL - Melbourne
Australian hotelier Railway Hotel in Melbourne has recently on-boarded a new state of the art electronic shelf labels system with Future Shelf (formerly esLabels). Running a 24-hour business with over 2000 products, for the Railway Hotel it was imperative to have a pricing system that allowed a smooth and straightforward pricing updates.
Future Shelf (formerly esLabels) worked with the Railway Hotel to implement an ePaper and LCD electronic shelf label solution.